Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect information that identifies you as an individual, such as:

• Full name
• Email address
• Phone number
• Billing information (e.g., credit card details)

1.2 Medical Information

To provide our medical devices and diagnostic services, we only collect the data required for
these purposes, such as:

• Device usage data
• Test results essential for diagnostics (only if explicitly consented to by you)

1.3 Usage Data

To enhance our services, we may collect non-medical usage data, including:

• IP address
• Browser type
• Device information
• Pages visited and actions taken within the app or website

2. How We Use Your Information

Vortex uses the collected information to:

• Provide, maintain, and improve the service
• Process payments for subscriptions and services
• Send you important notifications about your account or services
• Analyze usage patterns to optimize performance and features

3. Sharing Your Information

We do not sell, rent, or share your personal or medical information with third parties, except in the following circumstances:

3.1 Legal Compliance

We may disclose your information to governmental authorities or other entities if required by law

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

4. Data Security

We take your data security seriously and implement stringent measures to protect your personal and medical information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
• Access Controls: Only authorized personnel have access to your personal information, and they are bound by strict confidentiality agreements.
• Secure Authentication: We use secure authentication methods, such as two-factor authentication (2FA), to protect your account.

Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security